Marketing Research That Fits Small Business

Innovation that fuels business comes from customer stories.

Give them a platform to share their story and give you real insights into their world.

Every customer is valuable to you, that’s why you need to understand the 'What' and 'Why' they buy.

You need to build on the relationship by understanding their emotional needs.

And you can’t do that by sending them COLD research.

It’s time to make gathering insights fun & engaging.

Reach out to us today and update your research.

This is a small sample of the global brands we’ve worked with

It's time to treat research as a marketing touchpoint.

Every contact is a potential deal-breaker.

People will blame your brand for a poor research experience.

So let’s review how you’re currently gathering feedback and insights. And explore new ways to upgrade your audience engagement.

Because at last, there's no need to compromise your brand values & relationship, with traditional research.

For example, what sort of results will you get if they’re in a bad mood? Or just distractedly filling in questions while cooking dinner?

And to mitigate the risk, maybe you’ve only run research when you absolutely have to. Turning instead, to past history to make future decisions.

So … imagine what happens now, if your fans actually enjoy the experience.

It’s not unrealistic! We get thank-you notes, as their participation was clearly part of the night’s entertainment.

If you connect with your audience at a more human level, they'll give you more than just 'feedback'.

They'll give you heartfelt insights. Rewarding you with applause, and calling out for an encore performance.

Want more info on The Engagement Method™? You can read more...

There are lots of things you can start doing NOW to improve engagement.

And I'd love to share my Trade Secrets with you. 

What They Say About Us ...


Clear and concise recommendations

Eriks is tremendous to work with, he has a remarkable ability to distil very complex strategic or tactical challenges into very clear and concise recommendations and actions. It would not be possible for me to endorse him any more highly.

Dan Bradley Director / Content Director

Combination of left and right brain thinking

Eriks is a unique combination of left and right brain thinking. He has the focus and analytical skills to drive any research project, combined with years of programming tier 1 radio stations that allows him to speak the language of today's content creators. I love working with him.

Craig Bruce Craig Bruce Coaching

Great wisdom and professionalism

Nobody in radio or the media in general has a greater understanding and insight into audience behaviour and attitudes than Eriks Celmins. I worked directly with Eriks for a number of years and he advised me with his great wisdom and professionalism. I cannot recommend Eriks highly enough.

Brad March Managing Director

Eriks is a great thinker.

I've had the honour of knowing Eriks for over 20 years and lucky enough to have his wisdom to draw upon professionally for many of those years. Eriks is a great thinker, an excellent strategist, and asks the right questions - of audiences and of you as a 'client'. On a personal level, Eriks is one of the kindest, most empathetic people. A wonderful man to know.

Jason Staveley Head of Music GOLD104.3 & WSFM

Track record of working with winning teams & brands.

He is a world leader in understanding the science of research and audience insights, Eriks has a massive brain and his ability to listen, challenge, and collaborate to set a strategic plan is what sets him apart. His track record of working with winning teams and brands speaks for itself and is now, legendary.

Dean Buchanan Group Director - Entertainment NZME

Stay ahead of your competition

His business really makes sense in this modern world where the distance between management and the customer continues to widen. Only by truly being in direct contact with our consumers will we be able to remain relevant in the modern world. Eriks gives us the opportunity to do exactly that in a meaningful and cost-effective manner.

Morris Shanahan Owner