Hear From The People Who Matter
Imagine an online platform where people gather to chat about your brand in a controlled, safe environment. That’s Social Forum.
It gives you exclusive access to the intimate thoughts and feelings of your audience. We’re talking golden nuggets of information you won’t get any other way!
“Social Forum combines the structure of a focus group with the buzz of social media, creating a perfect environment for candid discussions about your brand.”
Unlock Tribal Secrets Overnight
Forget everything you think you know about your customers.
The fastest way to get to the truth is with our exclusive audience-led chat platform - the first of its kind.
How It Works:
Why You Need It:
As humans, we have a basic need to share feelings. Why not tap into that?
Our fun and friendly approach takes away the pressure of the spotlight, eliciting honest responses in a safe space.
It’s easy to use, high-energy, and audiences love using it so much they rave about their experience.
Ready to watch your first group in action?
Human Conversation with Customers
I got the chance to watch my clients have human conversations again with customers - rather than just read the data from a survey. Amazing what you find out when you actually chat with people rather than just ask them to tick boxes.
Easy, stress free chat with my past guests
I picked the topics for discussion and got honest opinions from past clients. Instead of me telling the decision makers what was needed for the future growth of the business, I can now pass on direct opinions from the clients to those who control the capital spending. It puts the top brass, who never see the clients, in touch with those who buy their product and enables me to validate the input I'm giving the PTB's. I'll keep using this program to make my management that much easier.
Open discussion and direct feedback
An easy tool to use for both internal and external marketing purposes, it creates a platform for open discussion and direct feedback. The Summary Report is a useful collation of the results of each session.
Amazing client support, user-friendly software
Friendly layout, good graphics, easy to navigate for users. No login required for users which I believe enhances their experience (not having to create a username and password, allowing them to start interacting within seconds).
Unbelievably efficient client support - we had a report in our inbox within 12 hours of the first session, and the company was on-hand during first session to manage any issues.
I love the hands-on nature of this software, and the true answers we get from the listeners.
Hiding behind a keyboard seems to get more honest feedback than a room full of people where one or two generally set the tone of everyone else.
Such a great concept
I was on last night watching in real time. Such a great concept and so easy to navigate. Lots of useful stuff in there.